Why did you come to the centre?
"In June 2017, after several months of hearing discomfort due to early hearing loss, I decided to get hearing aids.
This process, which I perceived as difficult because it represented a sign of ageing and a certain resignation for me, was made easier by the welcome, attentiveness, and empathy of Fiona FOULON and her assistant. I was able to express myself freely, voice my fears, and also discuss what I perceived as a disability.
And then, Fiona FOULON helped me to put things into perspective and normalise the situation; my hearing aids aren't visible, no one notices them with my hairstyle.
In fact, there are also invisible ones."
Why did you choose Audition du Biterrois for your hearing aids?
"I chose this audiologist for the human qualities I described earlier and also for their PHONAK brand, which offers very reliable and sophisticated hearing aids."
Overall, are you happy with your hearing aids, the centre, and its team? "The hearing equipment, which I greatly appreciated, and the support I received from the centre, brought me a lot of comfort and reassurance.
Today, I'm satisfied that I took the step, because I hear better and it no longer requires any effort to understand what's being said. I now accept these hearing aids because, for me, they are like a pair of glasses; useful and essential."