FAQ – Audition du Biterrois and Audition du Piscénois
Before Your Appointment
How do I know if I need a hearing aid?
If you have trouble following conversations, frequently turn up the volume on the TV, or your loved ones point it out, it’s recommended to have a hearing assessment.
Who should I see first: an ENT or a hearing aid specialist?
You can come directly to us for a free initial assessment. If a hearing device is needed, a prescription from an ENT will be required.
At what age can someone start using a hearing device?
Children can be fitted with hearing devices from the first months of life. Every case is unique, and we are experienced in supporting children and their parents.
Can I come without a prescription?
Yes, for a test or initial consultation. A prescription is only needed for the device itself.
How long does a first appointment take?
Plan for 45 minutes to 1 hour to fully understand your needs and perform initial tests.
Can I bring someone with me?
Yes, we actually encourage having a companion to support you during this process.
Costs & Reimbursement
How much does a hearing aid cost?
There are different price ranges. The most basic devices are fully reimbursed (100% health coverage), while others offer additional features with some out-of-pocket cost.
Are hearing aids reimbursed?
Yes, they are partially covered by national health insurance and supplemented by your private insurance.
What’s the difference between 100% health coverage devices and others?
100% health coverage devices are effective and fully reimbursed, while other models may offer extra comfort or customization depending on your needs.
Do I need to pay upfront?
No, we work with direct billing through many insurance providers. In most cases, you won’t need to pay anything upfront.
Do you offer direct billing?
Yes, we partner with most insurance providers to simplify the process for our patients.
About Hearing Aids
Are hearing aids visible?
Modern models are very discreet. Some are nearly invisible once worn.
Is it easy to get used to a hearing aid?
Yes, but it takes a short adaptation period. We guide you step by step.
Do hearing aids really make a difference?
Absolutely—they significantly improve understanding and quality of life, especially in noisy environments.
Will I hear “like before”?
Hearing aids help you hear better, but they don’t fully restore natural hearing. Still, the improvement in comfort is noticeable.
How long does a hearing aid last?
On average, 5 to 7 years, depending on the model and maintenance.
Do I need to change batteries or recharge the devices?
Some models use batteries, while others are rechargeable. We’ll recommend the model that best suits your lifestyle.
Children & Young Patients
My child isn’t speaking well—should I consult someone?
Yes, hearing issues can affect language development. A hearing assessment is recommended.
My child refuses to wear their hearing aid—what should I do?
We work with children to make hearing aids fun and easy to accept. The adaptation process is gradual and gentle.
Are children’s hearing aids suitable for school?
Yes, they are designed to be durable, comfortable, and compatible with school systems (FM, microphones, etc.).
Who should I contact for my child’s hearing follow-up?
We collaborate with pediatric ENTs, speech therapists, and teachers as needed.
Tinnitus
I hear ringing or buzzing—what should I do?
You may have tinnitus. It’s important to discuss it so we can assess the cause and provide tailored solutions.
Can hearing aids help with tinnitus?
Yes, they can mask or reduce tinnitus, providing auditory comfort.
Can tinnitus go away?
In some cases, it may decrease over time or with proper management.
Maintenance & Follow-up
Do I need frequent check-ups after getting a hearing aid?
Yes, especially at first. Regular follow-ups are recommended to ensure proper functioning.
How do I care for my hearing aids?
We provide detailed guidance at the time of fitting. Regular cleaning and checks are essential.
Do you offer regular check-ups?
Yes, we provide free and personalized follow-up.
Can I have my devices repaired at your center, even if I bought them elsewhere?
Yes, if the model is compatible, we can diagnose or repair them.
Your Center & Approach
How are you different from a national chain?
We are independent, human-sized, and focus on attentive, personalized, and long-term care.
Do you work with specific brands?
We collaborate with multiple manufacturers to select the best device based on your actual needs.
Do you work with all ENTs?
Yes, we partner with many local specialists.
Do you offer free trials?
Yes, you can try the devices before committing.
What experience do you have with children and tinnitus?
We are experienced in supporting children and people with tinnitus with care, patience, and expertise.
